Skip to main content
 

Main menu

  • Home
  • Content
    • Current Issue
    • Editor's Commentary
    • Coming Next Month
    • Archives
    • Top 10 Papers in 2020
  • Authors
    • Author Guidelines
    • Submit a Manuscript
  • Reviewers
    • Reviewer Information
    • Create Reviewer Account
    • Appreciation of Reviewers
  • CRCE
    • Through the Journal
    • JournalCasts
    • AARC University
    • PowerPoint Template
  • Open Forum
    • Call for Abstracts 2021
    • 2020 Abstracts
    • Previous Open Forums
  • Podcast
    • English
    • Portugûes
    • 国语

User menu

  • Subscribe
  • My alerts
  • Log in

Search

  • Advanced search
American Association for Respiratory Care
  • Subscribe
  • My alerts
  • Log in
American Association for Respiratory Care

Advanced Search

  • Home
  • Content
    • Current Issue
    • Editor's Commentary
    • Coming Next Month
    • Archives
    • Top 10 Papers in 2020
  • Authors
    • Author Guidelines
    • Submit a Manuscript
  • Reviewers
    • Reviewer Information
    • Create Reviewer Account
    • Appreciation of Reviewers
  • CRCE
    • Through the Journal
    • JournalCasts
    • AARC University
    • PowerPoint Template
  • Open Forum
    • Call for Abstracts 2021
    • 2020 Abstracts
    • Previous Open Forums
  • Podcast
    • English
    • Portugûes
    • 国语
  • Follow aarc on Twitter
  • Visit aarc on Facebook
Meeting ReportEducation

RCP Incivility Needs Assessment

Edward Guerrero
Respiratory Care October 2020, 65 (Suppl 10) 3446709;
Edward Guerrero
Respiratory Care, Childrens Hospital Los Angeles, Santa Clarita, California, United States
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • References
  • Info & Metrics
Loading

Abstract

Background: In clinical acute settings, healthcare providers work in stressful environments interfering with morale and quality of work including patient care. According to Porath et al. (2015), over half of people demonstrate incivility when they are work overloaded and do not have time to be nice. Porath et al. (2015) goes on to state that 71% of healthcare personnel connected disruptive behaviors (abusive, condescending or insulting conduct) to medical errors and 27% related to patient deaths. Current literature regarding respiratory care practitioners and incivility is minimal to non-existent which warranted the need to conduct an initial assessment in one particular pediatric respiratory care department. The PICO question for this project is among respiratory care practitioners, does workplace incivility decrease employee morale, retention, and productivity?: Description of the research design in sufficient detail to permit judgment of its validity. Must indicate statistical tests used. For studies involving human subjects, must indicate that Institutional Review Board (IRB) approval was obtained.

Methods: A 15-item questionnaire (Healthy Workforce Institute’s (2018) Disruptive Behavior Assessment) was sent to 172 RCPs through the use of a paper survey.

Results: There was a 41% (n=73) return rate of surveys which showed mild incivility with 38% rarely experienced; 34% rarely witnessed. Top behaviors of incivility co-worker eye rolling, uneven work assignments based on favoritism, and co-workers being mocked or insulted indirectly. Data was analyzed using a Pearson Chi-Square method which yielded t-tests and P-values for significance.

Conclusions: Despite these mild levels, this contributes low department morale, lack of trust, and incivility among individuals warranting the need for further investigations. This needs assessment project has served to be pioneering work in the area of RCP incivility.

Footnotes

  • Commercial Relationships: None

  • Copyright © 2020 by Daedalus Enterprises
PreviousNext
Back to top

In this issue

Respiratory Care
Vol. 65, Issue Suppl 10
1 Oct 2020
  • Table of Contents
  • Index by author
Article Alerts
Sign In to Email Alerts with your Email Address
Email Article

Thank you for your interest in spreading the word on American Association for Respiratory Care.

NOTE: We only request your email address so that the person you are recommending the page to knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
RCP Incivility Needs Assessment
(Your Name) has sent you a message from American Association for Respiratory Care
(Your Name) thought you would like to see the American Association for Respiratory Care web site.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Citation Tools
RCP Incivility Needs Assessment
Edward Guerrero
Respiratory Care Oct 2020, 65 (Suppl 10) 3446709;

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero

Share
RCP Incivility Needs Assessment
Edward Guerrero
Respiratory Care Oct 2020, 65 (Suppl 10) 3446709;
del.icio.us logo Digg logo Reddit logo Twitter logo CiteULike logo Facebook logo Google logo Mendeley logo
  • Tweet Widget
  • Facebook Like
  • Google Plus One

Jump to section

  • Article
  • Info & Metrics
  • References

Related Articles

Cited By...

Info For

  • Subscribers
  • Institutions
  • Advertisers

About Us

  • About Us
  • Editorial Board
  • Reprints/Permissions

AARC

  • Membership
  • Meetings
  • Clinical Practice Guidelines

More

  • Contact Us
  • RSS
American Association for Respiratory Care

Print ISSN: 0020-1324        Online ISSN: 1943-3654

© Daedalus Enterprises, Inc.

Powered by HighWire