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Leadership is a complex multi-dimensional construct that plays a vital role in clinical and operational outcomes. It is especially important to health care delivery given the rapid changes in reimbursement, technological growth, employee, and consumer expectations. As life expectancy increases globally, the number of individuals living with multiple long-term conditions adds greater complexity to the care and services health systems provide. To effectively manage the health of a population, leadership skills and attributes are important for those directly providing those services. In today's health care climate, consumers place a greater weight or value on the human aspects of the care they receive along the health care continuum than the technical skills of those who provide it.1 These human elements include the relationship that the health care provider and patient have, as they collaborate to develop and carry out the plan of care, as well as the consumer's perceptions of how well the interprofessional team functions together to provide the needed service(s) to …
Correspondence: Teresa A Volsko MBA MHHS LSSBB RRT FAARC. E-mail: teresa.volsko{at}thecentersohio.org
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